Social norms and social behaviors found in society are called culture. Norms and behaviors found in business are called business culture. In other words, it is the style or model of business operations in a company. Business culture is related to behavior and ethics found in a business. It encompasses the values of the organizations, ethics and business etiquette. It determines how staff communicates with each other and how employees deal with their clients. Business culture is very important in business. It is important to know all the values of the culture in order to have a good business.
Business culture differs from country to country. For that reason, in this article, we will present to you some of the main business etiquette tips and tricks which could help you in your business development.
BE AWARE OF THE DIFFERENCES
The first business etiquette you need to learn is to be aware of any differences you can encounter. The differences exist from country to country and from company to company. Before making any business agreements, you need to do a good research f the company you want to make an agreement with. If the company is a foreign company, this is even more important because the differences are not only found in business culture but in regular culture as well.
EXPRESS GRATITUDE
In business culture, it is important to express gratitude every time you are at a meeting. Regardless of the type of the meeting and of the type of clients, never forget to say “Thank You.” This will show professionality, respect, and politeness towards your clients.
POLITENESS
In business, it is very important to be polite. When you start a business meeting try not to discuss the meeting as soon as the meeting start. Try to talk about some other things before you start the meeting. In addition, once you step out of the meeting, do not continue talking about it, and especially do not stop being polite. Even if the meeting is finished you need to continue to be respectful and professional.
SILENT YOUR PHONE
Nowadays it is considered to be strange if a person does not have a mobile phone. This is especially important in business. In business, you need to have a mobile phone if you want to always be in touch with your clients. However, mobile phones can put you in a lot of trouble. If you do not put your phone in a silent mode, or if you do not switch off your phone during a meeting you may cause some distractions. Imagine your phone ringing while your clients are talking! Switching off or silencing your phone shows professionality and respect towards your clients.
NEVER LOSE YOUR TEMPER
In business, it is important not to lose your temper. If you do not agree with your colleagues or clients, do not start criticizing them right away. First, ask them to explain their opinion and try to understand it better. If you still disagree, try to explain why in a calm way. This will also show how respectful and professional you are.
We hope that these tips and tricks will help you in your business!